Support
Help with Tile Bop and other apps from Flying Blind Ltd.
Need help? Email us at [email protected] and tell us your device model, its system version and what happened. We aim to reply within three working days.
Frequently asked questions
What is Tile Bop and which language does it teach?
Tile Bop is a picture-tapping vocabulary game. A native voice says a word and you tap the picture that matches it. The first edition, Tile Bop Italian, teaches Italian. The app’s menus and settings are available in 20 languages.
Do I need an account or an internet connection?
No account is needed and there is no sign-up or log-in. You can play without an internet connection. The store needs one for purchases, and the app sends anonymous usage statistics when a connection is available (see below).
Where is my progress stored?
Your progress, your Dictionary and your settings are stored on your own device only. Deleting the app removes them.
How do I change the voice, volume or sound settings?
Tap the cog icon in the bottom right of the screen to open Settings. You can change the difficulty, volume, sound effects and music there, and choose a male or female voice with the Male / Female switch at the bottom of the screen.
How do I turn off usage statistics?
Open Settings and switch off Share usage statistics. See our Privacy Policy for what the statistics are.
How does the unlock work? How do I restore a purchase?
The first 60 words are free. A single one-time purchase unlocks the rest, with no subscription. If you have already bought it and need it back, for example on a new phone, open Settings and tap Restore purchase. On Apple devices, iPhone, iPad and Mac share one purchase.
I can’t hear the words being spoken.
Check that your device is not on silent, that the volume is up, and that sound is on in Tile Bop’s settings. If it still does not work, email us with your device model and system version.
A word, picture or translation looks wrong.
We’d like to know. Email us the word and what looks wrong, and we will look into it.
How do I contact you about something else?
Email [email protected]. We aim to reply within three working days.
Privacy and legal
See our Privacy Policy and Terms of Use.